Contact
Ring, or send it over.
Monday to Saturday, 7am–7pm. Voicemail answered same day. If you would rather set out the details in writing, email is read the same day.
Get hold of us.
Where we work
West Sussex, Hampshire, Surrey, Dorset — a coastal patch from Dorchester to Horsham and inland to Guildford. Mobile service: we come to you, and there is no call-out fee.
Have this to hand.
None of it is essential — you can ring knowing none of it and we will work it out. But it makes the call shorter.
- The appliance — open fire, wood burner, multi-fuel stove, range or thatch
- Your postcode
- Roughly when it was last swept, if you know
- Anything it is doing that it should not — smoking back, scratching, debris
If there is a bird nest in the flue and it is between March and August, do not light the fire — ring us and we will explain what happens next.